TimeWarner
Content Accessibility

Time Warner is committed to making its content accessible to people with disabilities. As our technology improves, we plan to do more.

For users accessing our site with screen reading software or other assistive technology, the 2006 Corporate Social Responsibility Report is available for download via Microsoft Word.

AOL

AOL has become a leader among Internet service providers (ISPs), particularly within the deaf community, by providing features like streaming closed captions and the AIM Relay service. AOL believes that the Internet and AOL should be friendly and easy to use for all consumers, including those with disabilities. To that end, AOL developed an Accessibility Policy around three fundamental principles: awareness, collaboration and responsibility.

Awareness

AOL employees need to understand the opportunities the Internet provides to people with disabilities. To that end, AOL’s accessibility office organizes company-wide awareness events. Past events featured deaf actress Marlee Matlin, blind world-class athlete Eric Weihenmayer and health-care attorney and disability advocate Ted Kennedy Jr., as well as demonstrations of technology that enables people with disabilities to access computers and the Internet.

Collaboration

Guidance from the disabled community is an essential component in developing accessible products and services. AOL established and meets regularly with the AOL Accessibility Advisory Committee, consisting of leading advocacy and accessible technology experts.

Responsibility

AOL’s Director of Accessibility is responsible for the evolution of AOL products, focusing on opportunities to enhance their value to people with disabilities.

Recent accomplishments include:

1. Launch of the AIM Relay Service: This service allows individuals who are deaf, hard-of-hearing or who have a speech disability to communicate via any standard or mobile telephone user in the United States with instant messaging. Relay providers read the instant messages out loud to the hearing caller, and type the responses back via instant message to the deaf caller. AOL has partnerships with six relay providers, including one that allows users to communicate by using American Sign Language in video instant messages.

Closed Captions: AOL was the first commercial ISP to offer closed captions on select news and entertainment video content. Currently, KOL, AOL’s online channel for kids ages six to 12, offers closed captions on two cartoon series, Princess Natasha and SKWOD.

Time Inc.

In 2005, Time Interactive began an effort to make Internet sites for major publications accessible to people with disabilities. New pages under development must meet W3C Priority 1 Checkpoints established by the Web Accessibility Initiative’s Web Content Accessibility working group. W3C is an international consortium that works to develop web standards.

Time Warner Cable

Time Warner Cable customers can take advantage of closed captioning programming. The company’s Digital Phone product is compatible with TTY text telephone devices used by people who are deaf or hard-of-hearing.

Turner Broadcasting

Turner Classic Movies has been adding video description to four to six titles per year. TNT also adds video description to every Law & Order episode, even though the FCC no longer mandates such descriptive services. All Turner networks continue to meet or exceed the FCC Closed Captioning mandate. TNT, TBS and TCM currently have over 600 described titles for blind users, including episodes of Sex and the City, Ripley’s Believe It or Not and hundreds of theatrical and television movies.

Warner Bros. Entertainment

Warner Bros. makes all of its releases available with open and closed captions for the deaf and hard-of-hearing audience. Some first-run films, including Syriana, the Harry Potter franchise, Million Dollar Baby and Batman Begins, are also made available with video description for the blind in theaters equipped with the RearWindow® Captioning and DVS Theatrical® systems. All Warner Bros. DVDs have captioning or subtitles for the deaf and hard-of-hearing, and some titles have a description narration track for the blind.