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Customer Privacy and Online Safety

Where our web properties and access services are concerned, we strive to provide more than fast access and optimal usability for our millions of customers. As part of our commitment to media access, we recognize that protecting customer privacy is critical to the success of our business. We therefore offer consumers a high level of privacy protection.

AOL has appointed a Chief Privacy Officer and created a consumer advocacy and privacy team charged with ensuring best practices for protecting consumer privacy. In February 2008, AOL announced its participation (alongside Google, Microsoft, Yahoo! and others) in the Internet Safety Technical Task Force. Led by Harvard’s Berkman Center and created in cooperation with 49 state Attorneys General, the task force evaluates a broad range of existing and state-of-the-art online safety technologies, including a review of identity authentication tools to help sites enforce minimum age requirements. Read more about AOL’s customer privacy efforts in Time Warner’s 2008 Corporate Social Responsibility Report.

This page was last updated on August 4, 2008. Click here for a PDF of our 2008 Corporate Social Responsibility Report, published August 2008.